Privacy Policy

Welcome to Raquel Arnaud Gallery

We are a contemporary art gallery and the main focus of our website (“Site”) is to disseminate information and events related to the art world.

The privacy of visitors on our website is extremely important to us, and we are committed to protecting it. For this reason, this Privacy Policy describes, in a clear and transparent manner, the procedure for collecting, storing, processing, sharing, among other ways of using the personal data provided to us by browsing our website (, as well as the privacy practices adopted to safeguard such information.

This Policy provides important information on the following areas:

1. Presentations:

(i) Information collected;
(ii) To what data does this document refer?;
(iii) Who is responsible for processing your data?

2. How do we get your data?;
3. Cookies;
4. Purpose of Data Processing;
5. Sharing and Transferring Data;
6. Security of your Personal Information;
7. Links to other websites;
8. Other Information.

By accessing, using, browsing and/or registering on our website and by clicking on “ACCEPT” you will give FREE, EXPRESS AND INFORMED consent to the use of your information as described in this Privacy Policy.

In addition, when accessing our website, you will have the option of consenting or not to the use of cookies, in accordance with the terms of this Privacy Policy.

You can refuse the processing of your personal data and/or block the use of cookies. Blocking all cookies will negatively impact the usability of features on our website.

This document is an integral and inseparable part of the Terms of Use.


1.1. Information collected:
1.1.1. The information requested from users is restricted only to that necessary for the maintenance and improvement of the website’s contents.

Art. 15. The termination of the processing of personal data will occur in the following cases:

I – verification that the purpose has been achieved or that the data is no longer necessary or relevant to the achievement of the desired specific purpose;
II – end of the treatment period;
III – communication by the holder, including in the exercise of his right to revoke consent as provided for in § 5 of art. 8 of this Law, safeguarding the public interest; or
IV – determination of the national authority, when there is a violation of the provisions of this Law.

Art. 16. Personal data will be deleted after the end of its treatment, within the scope and technical limits of the activities, with authorization to be preserved for the following purposes:

I – compliance with a legal or regulatory obligation by the controller;
II – study by a research body, ensuring, whenever possible, the anonymization of personal data;
III – transfer to a third party, provided that the data processing requirements set forth in this Law are respected; or
IV – exclusive use of the controller, its access by a third party being prohibited, and provided that the data is anonymized.

1.1.2. By providing information through our platform, you consent to the collection, use, storage and disclosure of information in accordance with this Privacy Policy.

1.2. To what data does this document refer? This Privacy Policy concerns data (“Data”) which may be:

Personal Data: information that can identify or allow your identification or the identification of a natural person, such as name, CPF, telephone number; or
Sensitive Personal Data: Personal Data relating to racial or ethnic origin, religious conviction, political opinion, affiliation to a union or organization of a religious, philosophical or political nature, as well as data relating to sexual life, genetic or biometric information, when linked to a natural person.

1.3. Who is responsible for processing your Data?

The organization responsible for the processing of your Data is Galeria B. Arnaud LTDA – EPP., registered under the CNPJ/MF No. 23.025.452/0001-23, a company headquartered at 125 Fidalga Street, in the City of São Paulo, State of São Paulo (“Raquel Arnaud Gallery”).


Contact of the person responsible for personal data:


2.1. Some Data may be collected through your interactions with the website or when you inform us directly. The data provided will be treated in accordance with applicable law, as well as this Privacy Policy.

(i) Data collected automatically: data collected automatically as a result of your interactions with the website, such as:
• information about your computer, including your Internet Protocol (IP) address, a set of numbers that identifies users’ computers, geographic location, browser type and version, as well as operating system;
• information about your visits to and use of the website, including referral source, time and date of access, length of visit, page views and navigation paths on the site; cookies and similar technologies such as pixels and tags, actions you take on the website, sections of the website accessed by you, session ID, mobile device used, if applicable, camera, photo gallery, information about your screen and resolution, time spent, purchasing profile and behavior, volume and number of transactions in establishments, among other information.

(ii) Data provided by you: Data that may refer to information submitted by you, such as:

• your email address, provided when registering on our website (mailing);
• your name and email address, provided when setting up subscriptions to our emails and/or newsletters;
• information you enter while using the services on our website;
• information contained in any communications you send us by email or through our website, including the content and metadata of the communication;
• any other personal information you submit to us.


3.1. Cookies: Our website uses cookies and when you log in for the first time and allow us to use cookies. These will be used every time you access the website.

A cookie is a file that contains an identifier (a string of letters and numbers), which is sent by a web server to a browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies can be “persistent” cookies or “session” cookies: (i) a persistent cookie will be stored by a browser and will remain valid until the defined expiration date, unless deleted by the user before the expiration date; (ii) a session cookie, on the other hand, will expire at the end of the user’s session when the browser is closed.
Cookies normally do not contain any information that personally identifies a user, but the personal information we store about you may be linked to information stored and obtained from cookies. We use persistent and session cookies on our website.

3.1.1. We use Google Analytics and Google AdWords on our website to:
● recognize a computer every time a user accesses the site;
● track users as they browse the site;
● improve website usability;
● analyze site usage;
● administer the site;
● target ads that may be of particular interest to specific users.

3.1.2. Blocking all cookies will negatively impact the usability of many websites. If you block cookies, you will not be able to use all the features of our Site. Most browsers allow you to refuse to accept cookies, for example:
a) Internet Explorer (version 10): you can block cookies using the available cookie handling cancellation settings by clicking on “Tools”, “Internet Options”, “Privacy” and “Advanced”;
b) Firefox (version 24): you can block all cookies by clicking on “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” in the drop-down menu and unchecking “Accept cookies from websites”; and
c) Google Chrome (version 29): You can block all cookies by going to the “Custom and Control” menu and clicking on “Settings”, “Advanced” and “Site Settings” and then selecting “Block Third-Party Cookies” in the section “Cookies and website data”.
3.1.3. You can delete cookies that are already stored on your computer, such as:
a) in Internet Explorer (version 10), you must delete the cookie files manually (see for instructions on how to do so);
b) in Firefox (version 24), you can delete cookies by clicking on “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history”, clicking on “Show cookies” and then “Remove all cookies”; and
c) in Chrome (version 29), you can delete all cookies by going to the “Custom and Control” menu and clicking on “Settings”, “Advanced”, “Clear browsing data” and then selecting “Delete cookies and other site and plugin data” before clicking on “Clear browsing data”.


4.1. Why do we handle your Data? Personal information sent to us through our website will be used for the purposes specified in this policy or on the relevant pages of the site. We may use your personal information to:
· track users as they browse the site;
· send news/events that occur in the gallery (mailing);
· improve website usability;
· analyze site usage;
· administer the site;
· target ads that may be of particular interest to specific users.

4.2. If you submit personal information for posting on our website, we will post and use that information in accordance with your consent.
4.3. Without your express consent, we will not provide your personal information to third parties for direct marketing purposes by them or third parties. Any use of the Data for purposes that do not comply with this prerogative will be made upon prior notice to you, whenever possible and reasonable.


5.1. With who do we share your information? We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our holding company and all of its subsidiaries), our employees, officers, insurance companies, professional consultants, agents, suppliers or subcontractors and business partners, so that these partners may also carry out the uses described in the previous clause. Whenever possible, Personal Data will be treated and shared anonymously or pseudo-anonymously, preserving your identity and that of the Personal Data holders, as necessary for the purposes established in this policy.

5.2. We may also disclose your personal information:
a) to the extent that we are required to do so by law;
b) in relation to any ongoing or potential legal proceedings;
c) to establish, exercise or defend our legal rights (including providing information to third parties for the purposes of fraud prevention and credit risk reduction);
d) to the buyer (or potential buyer) of any business or asset that we are selling (or contemplating selling), provided that the requirements of the General Data Protection Law are complied with; and
e) to any individual who may request a court or other competent authority to disclose such personal information, when such court or authority orders the disclosure of such personal information.

5.3. Except as set out in this policy, we will not provide your personal data to third parties.

5.4. International data transfers: Your data may be processed by partner companies of Raquel Arnaud Gallery, who will guarantee your security and confidentiality, and which may be located in Brazil or abroad. In the latter case, there will be an international data transfer, of which you declare to be aware and to which you agree.

5.5. What are your rights? The holder of personal data is entitled to obtain from Raquel Arnaud Gallery, in relation to the data processed by us, at any time and upon request: (i) confirmation of the existence of treatment; (ii) access to data; (iii) correction of data (iv) anonymization, blocking or deletion of unnecessary, excessive or processed data in violation of the Law; (v) portability of data to another service or product provider, upon express request, in accordance with the regulations of the national authority, observing commercial and industrial secrets; (vi) deletion of personal data processed with the consent of the holder; (vii) information on the public and private entities with which the shared use of data was carried out; (viii) information about the possibility of not providing consent and about the consequences of denial.

5.6. Deletion of Data. Personal Data will be deleted from Raquel Arnaud Gallery’s systems upon (a) request of the holders of Personal Data or (b) when these are no longer necessary for the Permitted Uses, unless there is any other reason, legal or contractual basis, for its maintenance, such as (b.i) any legal obligation to retain Personal Data, (b.ii) need to preserve them to safeguard rights, (b.iii) legitimate interests of Raquel Arnaud Gallery or (b.iv) due to a court order.
5.6.1. Thus, Raquel Arnaud Gallery reserves the right to access, read, preserve and disclose any data necessary to: comply with a legal obligation or a court order issued by competent authorities; enforce other agreements entered into between you and the gallery; protect the rights, property and safety of Raquel Arnaud Gallery and/or its partners, and their respective representatives, service providers, employees and users.


6.1 We will take appropriate technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.